Big Brother 11: Camera Reloader | Frequently Asked Questions

Frequently Asked Questions

Account Related

1. What email address do I use to activate the Reloader?

2. Can I use the Reloader on more than one computer?

3. I cannot remember my account information, how do I log into the Reloader?

4. How long does it take until my free account is activated?

5. Can I use older versions of the Reloader with this season?

General FAQs

1. What are the system requirements?

2. Does the Reloader work on MAC OS X?

3. What type of internet connection is required?

4. Why is my Reloader taking longer than usual to load?

5. How can I become an affiliate of the Reloader?

6. How do I launch a feed?

7. How do I watch more than one feed at a time?

8. If I am watching two feeds at a time, how can I mute the audio of one feed and not the other?

9. How do I resize the Reloader?

10. Why isn't the chat loading for me?

11. How do I change the connection speed of the Big Brother Feed?

12. I don't have AOL but I am seeing an AOL error when trying to view the feeds, why?

13. My live feeds keep timing out, what can I do to fix this problem?

14. My feeds are all choppy and not playing smoothly, how can I fix this?

15. Is there a way that I can quickly access my screenshots folder?

16. Is there a way that I can quickly access my videos folder?

17. Why does the feed keep stopping and say "Communicating"?

18. Do I need to uninstall last season's Reloader before installing this seasons?

19. When trying to download, I get the error message "setup files are corrupt"

20. My computer cannot load "https://" pages. I get a "Page Cannot Be Displayed" error.

21. What new features are included in the BB10 Reloader?

Screen Capturing

1. What is BB Screens?

2. Where are my screenshots stored on my computer?

3. How do I change where my screenshots are stored?

4. How can I change the name of my screenshots?

5. What is the AutoCapture Timer?

6. How do I take a screenshot?

7. Why does the Reloader slow down when I take a screenshot?

8. What is a watermark?

9. Why are my screenshots all black?

Feed Recording

1. Where are my videos stored on my computer?

2. How do I change where my videos are stored?

3. Why do I not hear any audio in my recorded feeds?

4. What is the default video recording codec and which one do you reccommend that I use?

5. How many feeds can I record at a time?

6. Why does my computer slow down when I'm recording a feed?

7. Why do I hear other audio in the background that was not apart of the feed?

8. Why can't I move the Reloader when it's recording a feed?

9. With AutoRecord, what does "Record to Multiple Files" mean?

10. How do I record a feed?

11. What is the AutoRecord feature?

12. Dell Users: I have SigmaTel Audio and no Stereo Mix Option, how do I record audio?

13. How to Record Audio with no Sound Card (from Microphone)